Returns & Exchanges
At Coolibar, we want you to be completely satisfied with your sun-protective apparel, which is why we offer a 90-day return window for items in their original, unwashed condition. Our goal is to ensure your total peace of mind while you stay safe under the sun.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Choose your preferred return method to generate a prepaid USPS shipping label, which will be emailed to you immediately for easy printing.
- 3.Pack Your Items
Securely place the items in their original packaging if possible, ensuring all tags are attached, and affix the prepaid shipping label to the outside of the box.
- 4.Ship and Track
Drop your package off at any authorized USPS location; once we receive and inspect your return, your refund will be processed within 7-10 business days.